Onsite Support

DSS has been providing managed services including onsite service support for over 15 years. Our skilled and experienced team of technicians are available to provide onsite technical support on an ad hoc basis for single issues, as well as routine support and maintenance through scheduled contracts with service level agreement (SLA). We deliver the help you need, when and where you need it.

Our onsite support enables you to increase or augment your existing technical support capabilities-quickly and cost-effectively. We take great care in allocating the right resource for the assigned task, so whether for a short 1 week engagement to provide backfill, to troubleshoot an unforeseen issue, or to provide a fully managed service long term, DSS will always provide resources with the certifications and skills to meet your needs. Using DSS Onsite Support can help you save money, increase efficiency and achieve your business goals.

Benefits of Onsite Support Include:

• Improve operational efficiencies
• Extensive access to onsite experts
• Supplementary support on short notice
• Flexible service plans