End-User Devices

The nature of laptops, mobile devices, and other end user devices makes it extremely challenging to manage them. It takes significant time commitments, physical space and staffing levels to effectively execute rollouts, manage ongoing service and maintenance, and strategize product upgrades. With our state-of-the-art Integration Center, DSS can configure, manage, update and deploy hundreds of systems a day. We provide seamless IT lifecycle refresh services through our combined capabilities of procurement, warehousing, integration and national deployment.

Let’s face it, everyone is focused on reducing the total cost of ownership for their IT infrastructure. With DSS End User Device Services, you can gain efficiencies in the area of acquisition and roll-out that can have significant impact on cost reduction. In addition, improved end user device integration and deployment processes help you lower lifetime support costs, reduce exposure to security risk, and deliver lasting value to the business.

DSS End User Device Services help reduce TCO and move your organization toward a more agile infrastructure that can support emerging technologies and business needs.

Key Features include:

  • Procurement
  • Warehousing & Managed Logistics
  • Integration & Imaging
  • Deployment
  • End of Lease & End of Life
  • Project Management
  • On-line Reporting

Our parallel, best practices approach leverages standardization and concurrent image loading to deliver consistency and economies of scale. DSS technicians are authorized by Lenovo, Dell, and HP for both installation and maintenance. Our facility includes a loading dock and receiving area, secure warehouse and staging area, and a Storage Area Network (SAN) for client images. Our experienced team can recommend specific strategies and best practices for reducing TCO and increasing the business value of your end user device infrastructure.

VillanovaVillanova Success Story

Discover how DSS provides project management and deployment services to Villanova University to image and deploy over 3200 Dell laptops.  With high value service and zero-defect execution, DSS delivers results for Villanova students and the IT team supporting the Villanova campus.  Download the Villanova Success Story.

Customer Testimonial

DSS was extremely helpful in keeping everything on track and yet be very flexible in accommodating KU’s very fluid installation needs.  Not to mention, being understanding after our Project Manager left us midstream and a newbie (me) took over.

- Executive Director of Technology Services, Kutztown University

24/7 Service Desk

The DSS 24/7 Managed Service Center solves problems and answers questions – quickly and affordably – keeping your end-users productive. Find out how we can help your organization. Find Out More About 24/7 Service Desk. 

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