24/7 IT Service Desk
24/7 IT Service Desk

Discover how a powerful service desk partnership can deliver immediate support and long-term value.

Our Promise
Our Promise

24x7 responsiveness, productivity of end users, and availability of systems so our clients can focus on strategic priorities.

Hybrid Cloud Environments
Hybrid Cloud Environments

Discover how implementing a hybrid cloud will better prepare you for heavier workloads and the many other business challenges of today.

IT Solutions
DSS IT Solutions

Simplify infrastructure management, improve productivity and optimize IT resources so you can focus on strategic priorities and improve business results.

DSS realCloud
DSS realCloud

DSS realCloud offers you benefits unlike any other cloud solution. It's flexible, affordable, and supported 24x7x365 to deliver exceptional business outcomes.

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On-Demand Webinar

with DSS and Frost & SullivanWebinar on Monitor

The global business environment demands more speed and agility than ever.

Discover how implementing a hybrid cloud will better prepare you for heavier workloads and the many other business challenges of today.

Watch our on-demand webinar now.

Service Desk eBook

The Importance of First Contact Resolution

FCR ebook coverFCR at the Service Desk is a fundamental and critical metric.  Download this insightful eBook to see the powerful impact FCR has on both service cost and service quality.

Client Testimonial: Drexel University

See how Drexel and DSS are working together to make things better for the university’s end-user community across a wide spectrum.

Client Testimonial: Drexel University